Bell Canada Standardizes on Avaya to Deliver Industry-Leading IP Telephony Solutions to Canadian Businesses

Oct 10, 2007

MONTREAL, Québec, Oct. 10 /CNW Telbec/ - Today, Bell announced an
agreement on the standardization of the IP communication product line designed
and manufactured by Avaya.
"This agreement clearly demonstrates Bell's position as leader in IP
telephony technology," said Stéphane Boisvert, President of the Enterprise
Group, Bell Canada. "We will now be able to assume the design, sale and
servicing of an IP solution using Avaya technology. This is good news for our
customers because Bell will be a single point of contact for the purchase and
servicing of these products."
In Canada, Bell is the largest participant in the Avaya BusinessPartner
program, earning status as an Avaya Certified Platinum member. Worldwide,
Avaya's contact centre solutions hold approximately 40% market share-far ahead
of the competition, and the company's IP Telephony solutions account for more
than 25 percent of the market.
The standardization of Avaya products will allow Bell Canada to
facilitate the migration of its customers who currently use Avaya DEFINITY®
Servers, INTUITY™ AUDIX®, or Octel® 250/350voice and messaging
platforms - by far the most widely used traditional voice systems - to Avaya
IP-based communications solutions, which include telephony, messaging,
conferencing, video and collaboration that are accessible across a variety of
devices. Bell will offer the full range of award-winning solutions, including
Avaya Quick Edition, Avaya IP Office, Avaya Distributed Office and Avaya
Communication Manager, effectively meeting the needs all sizes and types of
enterprise customers.
Bell is the first major service provider in Canada to standardize the
full portfolio of Avaya IP Telephony solutions. Furthermore, this is the first
time Bell Canada has standardized a full product line in over 13 years, which
bears witness to the tremendous value that Avaya products bring to Bell's
"With Bell standardizing on Avaya IP Telephony solutions, customers have
a consistent, quality experience," said Mario Belanger, President, Avaya
Canada. "Through its commitment to certification and the continuous
development of their support and technical expertise, Canadian companies will
have access to consistent delivery of superior customer service."

About Avaya

Avaya delivers Intelligent Communications solutions that help companies
transform their businesses to achieve marketplace advantage. More than
1 million businesses worldwide, including more than 90 percent of the
FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications,
Contact Centers and Communications-Enabled Business Processes. Avaya Global
Services provides comprehensive service and support for companies, small to
large. For more information visit the Avaya Web site:

About Bell

Bell is Canada's largest communications company, providing consumers with
solutions to all their communications needs, including telephone services,
wireless communications, high-speed Internet, digital television and voice
over IP. Bell also offers integrated information and communications technology
(ICT) services to businesses and governments, and is the Virtual Chief
Information Officer (VCIO) to small and medium businesses (SMBs). Bell is
proud to be a Premier National Partner and the exclusive Communications
Partner to the Vancouver 2010 Olympic and Paralympic Winter Games. Bell is
wholly owned by BCE Inc. For information on Bell's products and services,
please visit For corporate information on BCE, please visit

For further information: For media inquiries, please contact: Jacques Bouchard, Bell, Media Relations, (514) 391-2007, 1-888-391-2007,